At softcash ag, we understand the critical importance of reliability and availability in our software solutions, particularly magnet™, for the seamless operation of your business. That’s why we offer comprehensive support that addresses both system technical challenges and application-specific inquiries. Whether it’s technical issues or questions stemming from user errors, our qualified support team is here to assist you every step of the way.

Our goal is not only to react to problems but also to proactively provide you with the information you need to avoid them altogether. We prioritize close collaboration with our customers to ensure that every question or concern is swiftly and effectively resolved, enabling your business operations to continue uninterrupted.

We are committed to continually improving and optimizing our support process to meet your needs. At softcash ag, you’re not just a customer; you’re a valued partner whose success is important to us.

We offer information and support by e-mail via or via any telephone number defined in the contract.

Between 08:00 – 12:00 and 13:00 – 17:00 hours

24-hour readiness

Anmeldung Präsentation
Presentation registration