To ensure optimal use of magnet™ in the future, we put strong focus on consulting and training for new programme versions.
Likewise, changes or extensions may become necessary over time as a result of changing requirements and/or framework conditions by the customer.
In all these cases, we are available to support our customers within the framework of application support.
In the event of system-related problems during operation, softcash ag provides the appropriate support. This ensures smooth operation and a very high availability of magnet™ .
Telephone information and support (hotline via firstname.lastname@example.org or the telephone number defined in the contract).
Between 08.00 – 12.00 and 13.00 – 17.00